Incredibly easy from start to finish

Feedback by Mr NH from October 4th 2019:

“All was made incredibly easy from start to finish; booking in with Dr Kittel from initial consultation to the final arrangements for surgery, everything was made simple and all who I had spoken with were exceptional.”

I was of course naturally a little apprehensive prior to surgery but Dr Kittel was incredibly attentive and just all-round wonderful, and made the experience so easy and comfortable. Dr Kittel and the nurse (apologies I’ve forgotten her name) were absolutely superb, so thank you both!

How easy was it to book an appointment with our office5 – Very Easy
How good was our office in booking your appointment, communicating and explaining questions you may have had5 – Very Good
How long did you have to wait for your surgery (irrespective of some patients choice to wait longer, when was the first possible appointment offered to you) < = less | > = more | w = weeks5 – < 6 w
If you have a disability, was this dealt with professionally and according to your needs?0 – I do not have a disablity
Please write below anything you would like to mention or say about your experience BEFORE the procedure
All was made incredibly easy from start to finish; booking in with Dr Kittel from initial consultation to the final arrangements for surgery, everything was made simple and all who I had spoken with were exceptional.
Did Dr Kittel ensure you understood the procedure, alternative and side effects (this may have happened at a previous appointment)5 – Very Good
Did Dr Kittel listen to your concerns and if applicable try to alleviate your fears.5 – Very Good
Was the environment friendly and warm and the experience positive for you as a patient5 – Very positive
During the operation, were Dr Kittel and the nurse caring, involve you and explained things as they were happening?5 – Very good
Please write below anything you would like to mention or say about your experience DURING the procedure
I was of course naturally a little apprehensive prior to surgery but Dr Kittel was incredibly attentive and just all-round wonderful, and made the experience so easy and comfortable. Dr Kittel and the nurse (apologies I’ve forgotten her name) were absolutely superb, so thank you both!
Did the nurse adequately explain the aftercare instructions and answer questions you may have had?5 – Very Good
Please write below anything you would like to mention or say about your experience AFTER the procedure
Thank you so much, I’m a very happy man indeed! A perfectly pain-free experience.
Was the surgery easy and straightforward5 – Very Easy
How do you rate our service overall5 – Very Good
Would you recommend our service to a friend1 – Yes