A mole removed and no scar in my face

“I had a mole removed from my face, and in less than 2 weeks it is very close to healing with nothing to show it was ever there. I am delighted.

Feedback by patient JH about a procedure with Dr Kittel on 17/10/2019. For other recent feedback please click here

How easy was it to book an appointment with our office5 – Very Easy
How good was our office in booking your appointment, communicating and explaining questions you may have had5 – Very Good
How long did you have to wait for your surgery (irrespective of some patients choice to wait longer, when was the first possible appointment offered to you) < = less | > = more | w = weeks5 – < 6 w
If you have a disability, was this dealt with professionally and according to your needs?2 – Yes, my disability was no issue
Please write below anything you would like to mention or say about your experience BEFORE the procedure
The system sent 2 very similar e-mails, because there were 2 documents that I needed to sign. I didn’t realise this and ignored the 2nd message. Maybe the 2 documents could be attached on the same message?
Did Dr Kittel ensure you understood the procedure, alternative and side effects (this may have happened at a previous appointment)5 – Very Good
Did Dr Kittel listen to your concerns and if applicable try to alleviate your fears.5 – Very Good
Was the environment friendly and warm and the experience positive for you as a patient5 – Very positive
During the operation, were Dr Kittel and the nurse caring, involve you and explained things as they were happening?5 – Very good
Please write below anything you would like to mention or say about your experience DURING the procedure
Everything was excellent.
Did the nurse adequately explain the aftercare instructions and answer questions you may have had?5 – Very Good
Please write below anything you would like to mention or say about your experience AFTER the procedure
All very good.
Was the surgery easy and straightforward5 – Very Easy
How do you rate our service overall5 – Very Good
Would you recommend our service to a friend1 – Yes
Anything we could improve?
Any other comment / praise?

I had a mole removed from my face, and in less than 2 weeks it is very close to healing with nothing to show it was ever there. I am delighted.