“Just fantastic, Dr Kittel and Leanne kept me calm and occupied with good chat.“
Booking: “I asked to speak to Dr Kittel again after my initial consultation and this was no problem, which I appreciated”
Procedure: “Just fantastic, Dr Kittel and Leanne kept me calm and occupied with good chat. It’s not a procedure I looked forward to, but I was really impressed and they are fantastic people!”
Aftercare: “Again excellent and my wound is healing nicely. I have since recommended Dr Kittel to two others I know who, since showing them my scar, have said they too have cysts/ lipomas in similar places”
Feedback by patient CZ about a procedure with Dr Kittel on 11/12/2019. For other recent feedback please click here
| How easy was it to book an appointment with our office | 5 – Very Easy |
| How good was our office in booking your appointment, communicating and explaining questions you may have had | 5 – Very Good |
| How long did you have to wait for your surgery (irrespective of some patients choice to wait longer, when was the first possible appointment offered to you) < = less | > = more | w = weeks | 5 – < 6 w |
| If you have a disability, was this dealt with professionally and according to your needs? | 0 – I do not have a disablity |
| Please write below anything you would like to mention or say about your experience BEFORE the procedure I asked to speak to Dr Kittel again after my initial consultation and this was no problem, which I appreciated |
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| Did Dr Kittel ensure you understood the procedure, alternative and side effects (this may have happened at a previous appointment) | 5 – Very Good |
| Did Dr Kittel listen to your concerns and if applicable try to alleviate your fears. | 5 – Very Good |
| Was the environment friendly and warm and the experience positive for you as a patient | 5 – Very positive |
| During the operation, were Dr Kittel and the nurse caring, involve you and explained things as they were happening? | 5 – Very good |
| Please write below anything you would like to mention or say about your experience DURING the procedure Just fantastic, Dr Kittel and Leanne kept me calm and occupied with good chat. It’s not a procedure I looked forward to, but I was really impressed and they are fantastic people! |
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| Did the nurse adequately explain the aftercare instructions and answer questions you may have had? | 5 – Very Good |
| Please write below anything you would like to mention or say about your experience AFTER the procedure Again excellent and my wound is healing nicely. I have since recommended Dr Kittel to two others I know who, since showing them my scar, have said they too have cysts/ lipomas in similar places |
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| Was the surgery easy and straightforward | 5 – Very Easy |
| How do you rate our service overall | 5 – Very Good |
| Would you recommend our service to a friend | 1 – Yes |
| Anything we could improve? Any other comment / praise? Nothing to improve and as I mentioned, I will recommend your surgery and be back if I need anything done again in the future. Needles still suck though haha |
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