🛡️ 1. Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal data when you visit minorsurgery.co.uk.
Who We Are
Thames Valley Surgical Services is a private healthcare provider offering minor surgical treatments. For data protection purposes, we are the “data controller” under the UK General Data Protection Regulation (UK GDPR).
What Data We Collect
We may collect:
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Name, email address, phone number (submitted via enquiry or booking forms)
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Medical information you choose to provide
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IP address, browser type, and pages visited (via cookies)
How We Use Your Data
We process your data to:
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Respond to your enquiries
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Book and manage appointments
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Maintain accurate medical records
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Comply with legal and medical obligations
Legal Basis
We process personal data under:
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Consent (when you submit an enquiry)
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Contract (for bookings or treatment)
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Legal obligations (medical record-keeping)
Data Sharing
We do not sell your data. We may share data with:
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Clinical staff
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Laboratories or medical partners
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Service providers (e.g., booking software or secure email)
All data processors comply with UK data protection standards.
Data Retention
We retain medical records in line with healthcare regulations. Non-medical data is deleted once no longer needed.
Your Rights
You can:
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Request access to your data
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Ask for corrections
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Withdraw consent at any time
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Lodge a complaint with the ICO
Contact
To exercise your rights or ask questions, contact us at:
Email: office@tvvs.uk
